Welcome to gmorneau.com, a site managed by Versicolore design inc. (hereinafter « Versicolore » or « we »).
For any problem with an order, please contact us as soon as possible at: firstname.lastname@example.org.
The entire content of this site is copyrighted and protected by the laws concerning intellectual property. Versicolore design inc. has exclusive ownership of these rights.
In accordance with applicable laws concerning intellectual property, all and any reproductions of all and any works you may purchase or that may be displayed on this site is strictly prohibited.
Important notice regarding textile products and their care
- Textile products could be slightly different from the pictures posted on this site. For example, the location of patterns could differ slightly.
- The size of items could also vary slightly according to the fabric used.
While it is recommended to wear a mask or face covering to protect you and people around you, Versicolore gives no guarantee, whether implicit or explicit, that the masks it sells can prevent infection by or transmission of viruses or diseases.
- Hand wash and hang to dry.
- Do not soak in hot water or bleach.
- If you use stain removers, first do a test on a part of the fabric that is out of sight.
Protecting your personal information
The products and services Versicolore offers on this site are meant to be sold to people who have attained the age of majority at their place of residence, i.e. 18 years of age in the province of Québec. By visiting the gmorneau.com site, you represent and warrant that you are of the age of majority in your place of residence.
Accuracy of information
We do everything we can to ensure that all information on our site is accurate, but we cannot guarantee complete accuracy. We can refuse or cancel an order that contains an item if its description or price is incorrect. Unless otherwise specified, prices are given in Canadian dollars.
The products offered on our site, as well as the dates of offers, prices, availability, characteristics and technical specifications are subject to revision or change without notice. It is possible that a product ordered online may be out of stock or otherwise unavailable, or that it cannot be delivered because of a situation that escapes our control. In such cases, we will cancel the order and refund any payment made, as case may be.
Your only recourse in case of discrepancy between the actual product and its description on our site, is to return said product in its original packaging for refund, in accordance with our Refund Policy, below.
Registration and password
You must complete a registration form to access some parts and functions of this site. In doing so, you agree to provide information that is true and up to date, and to keep this information updated at all time.
You commit to protect the confidentiality of your user name and password, and to prevent non-authorized access to your computer. You become responsible for all transactions done under your account using this information. You must notify us immediately of any non-authorized use of your user name and password, and of any breach of security that you become aware of, within the 48 hours following your knowledge of such a situation.
You can post comments and reviews regarding the content and products on this site. You are entirely responsible for the comments you post. Versicolore takes no responsibility in this regard, and you agree to indemnify Versicolore against all and any damage that could result from such postings.
It is strictly prohibited to comment or post reviews on behalf of other people, to hide your identity, or to use illegal, obscene, threatening, or slanderous language, or language that could violate the private life or intellectual property of a person, or post content that is part of a chain letter, direct mail, or spam messages.
Versicolore reserves the right, with no obligation, to edit or withdraw any comment posted on its site, without any explanations.
When you post a comment, you give Versicolore the nonexclusive right to use, royalty-free, perpetually and irrevocably, your name and published content, to reproduce, modify, adapt, publish, represent, translate, disseminate and communicate such comment to the public, and to publish it worldwide and on all media support.
We ask you to publish only one review per product, except if you wish to add new information. You agree to comment only on products you have personally purchased or tried, and to do so respectfully at all times. Employees, distributors, and manufacturer of Versicolore’s competition are forbidden to post comments on this site.
The present terms and conditions are governed by the applicable laws of the Province of Quebec and of Canada. Any dispute with or recourse against Versicolore shall be adjudicated exclusively in the courts of Saint-Hyacinthe, Québec, Canada.
Errors in your order
If you believe that an error occurred when placing your order, please notify us no later than within 48 hours of discovering the error by sending an email to email@example.com. Please make sure to provide us with enough details regarding the error.
Shipping, delivery time, and guarantee
We generally process and ship orders within 5 business days after our office receives payment.
For parcels to be delivered outside Canada, current Canada Post rates will be adjusted according to the order and destination. Please allow 1 to 12 business days after our office receives payment, depending on the delivery method you choose.
We guarantee deliveries with tracking. Should you choose to have your order delivered without tracking, you will not be able to request a replacement shipment if you do not receive your package.
Versicolore will not be held responsible for damages or costs resulting from delivery delays.
Customs and entry fees in your country
If you place an order from outside Canada, any costs related to applicable customs fees and taxes will be at your own charge.
Exchanges, returns and refunds
Please check the condition of your order upon receipt, and notify us of any claim you may have within 3 business days of receiving your package.
When buying online, you cannot try or touch the products. The colours of fabrics or paper works may vary slightly between the website pictures and the final product due to your screen calibration. We understand the concerns this could create, and that you might want to return an item. Please see our Return Policy below.
Masks and face-covering cannot be exchanged.
- All shipping costs for an exchange will be paid by the customer, except when such exchange results from an error on our part.
- Exchanges will be processed within 5 business days following receipt of the item to be exchanged at our office.
We will refund shipping costs for defective items that are returned to us. However, such refund will be issued only once Versicolore has received the item and confirmed that it is defective. Should Versicolore deem, upon inspection, that the returned item is not defective, shipping costs will not be refunded to customer.
Returns and refunds
If you are not satisfied with an item, you can return it for refund, at your expense, within 14 days following the reception of your order. Items must not have been worn or washed, must be in their original state, with all tickets and tags attached, and in their original packaging. Shipping costs will be at customer’s charge, except in case of an error in shipping the items or a manufacturing defect, upon presentation of supporting documents. You will receive your refund within 5 to 10 business days following reception of the returned items at our offices. The refund will be made to the card used when ordering the items, or to your PayPal account.